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Personal Productivity: Business Etiquette

Understanding business etiquette is an important part of your individual effectiveness. It helps you know how to handle situations appropriately and enables you to make a good impression.

The purpose of this module is to introduce you to the basics of business etiquette as well as provide you with guidelines to help you correctly execute your business etiquette skills. Your ability to conduct yourself appropriately, interact with others in a meaningful way, and make a good impression are essential for building long-term business relationships.

The rules of business etiquette are essentially guidelines for demonstrating good manners while in the company of other people. There are certain expectations when you are in business situations, which if you are unaware of them, could reflect poorly on you and the company. In order to position yourself for success, let’s jump in and start arming you with the knowledge.

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